Effective Date: 03/03/25
This Privacy Policy explains how [Company Name] (“we,” “our,” or “us”) collects, uses, and protects information obtained through the [App Name] (“the App”). The App is a purpose-built application used exclusively by subcontracted installation engineers to facilitate and manage work-related activities. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect only the information necessary to ensure the efficient operation of the App and to support your work. This may include:
- Personal Information: Your name, email address, contact details, and any other information provided during your ERP registration or profile setup process.
- Work-Related Data: Information related to your job assignments, such as work progress, location data, and other data you input during the use of the App.
- Device and Usage Data: Information automatically collected from your device, including device type, operating system, IP address, app usage statistics, and diagnostic data to help us improve the App’s performance and user experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide, operate, and maintain the App.
- To customize and enhance your user experience.
- To communicate with you about work assignments, updates, technical support, and other relevant notifications.
- To analyze usage trends and monitor the performance of the App.
- To comply with legal obligations and enforce our terms and policies.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information. However, we may disclose your information under the following circumstances:
- Service Providers: To trusted third-party service providers who help us operate the App, provided they adhere to strict confidentiality and data security measures.
- Legal Requirements: If required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
- Business Transfers: In connection with any merger, acquisition, or asset sale, your information may be transferred as part of the transaction, with appropriate confidentiality safeguards in place.
4. Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no security system is impenetrable, and we cannot guarantee absolute security.
5. Data Retention
Your personal and work-related information will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Once the information is no longer needed, it will be securely deleted or anonymized.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information through the App or by contacting our support team.
- Request the deletion of your personal data, subject to any legal or contractual obligations that may require retention.
- Inquire about our data practices or express any concerns you may have regarding your privacy.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected by an updated “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Chameleon Codewing Ltd
[Address]
Email: itsupport@chameleoncodewing.co.uk
Phone: 01206500899
By using the App, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.